Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive and spacious environment without queues. You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents.
This service includes:
- A wide array of magazines and newspapers, snacks, cool and hot beverages will be at your disposal;
- A personal attendant will assist you during the submission process when you arrive;
- The option of submitting any missing documents before 16h30 on the same day;
- Free photocopy up to 20 pages.
To purchase this service, please Contact us or consult our staff at any time during the application process in the Visa Application Centre.
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
*In certain locations this is limited to within the country in which you applied.
Recipient’s address and information for the courier service must be filled in by the applicant or representative during application submission appointment.
Once the application has been submitted, no changes can be made to the recipient address and information. If you choose to cancel this service after your application has been submitted, the courier fee cannot be refunded.
To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.
Want to know as soon as your passport is ready for collection? We will send you an SMS notification so that you can come and pick it up from our centre.
To purchase this service, please consult our staff at any time during the application process in the Visa Application Centre.